If you are taking part in your Hearing virtually, it is important you get the help and support you need.

If you are due to attend a Children’s Hearing, you will receive a letter from the Reporter providing you with more information about the Hearing and whether it will be held at a Hearings centre or virtually.

If you need to contact your Reporter, email addresses and phone numbers are available here.

There’s lots of information about Virtual Hearings on our website. We also have a short visual guide for children.

You will meet RAVHI the Virtual Hearings Robot. RAVHI will guide you through your Virtual Hearings journey. Wherever you see RAVHI this means that help and support is available from our Virtual Hearings Team.

Questions and answers

If you are participating in a virtual Hearing, you might have some questions beforehand. We have provided some Q&As which might help you.

Top tips

If you are taking part in a virtual Hearing, we have prepared some top tips to help you in advance. Watch our short animation to find out more.

Getting help and support

If you are taking part in your Hearing virtually, it is important you get the help and support you need before and during your Hearing. There are lots of people and organisations who can help you on our website.

We know it can be stressful taking part in a Virtual Hearing, but there’s lots of information to help you relax. Our friends at Our Hearings, Our Voice have some wonderful ideas to help you relax before or after your Hearing. Have a look on their website.